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In many households across Singapore, domestic helpers are a vital part of everyday life—keeping homes clean, meals prepared, and families supported. Yet while many helpers carry out their duties diligently, they may be silently struggling with stress, homesickness, exhaustion, or even mistreatment.
As responsible and compassionate employers, it's essential to recognise the early signs of distress and take appropriate action. Doing so doesn’t just benefit your helper—it also fosters a healthier, more harmonious home.
Domestic helpers are often migrant workers who leave their families, cultures, and comfort zones behind to support their loved ones back home. With long hours, demanding workloads, and limited social interaction, their mental and emotional well-being can easily be overlooked.
Understanding the signs of struggle and responding with empathy is a key part of being a supportive employer and fulfilling your duty to care for domestic workers.
Here are some important indicators that your domestic helper may be facing emotional, mental, or physical difficulties:
If your helper suddenly becomes withdrawn, avoids eye contact, or stops engaging in usual conversations, this could indicate emotional stress, anxiety, or depression.
Chronic tiredness, headaches, or frequent sick days can be a sign of burnout or a deeper physical or mental health issue.
If there is a noticeable drop in the standard of her work, this may reflect emotional exhaustion or mental distraction.
Tears, mood swings, or visible signs of sadness may be your helper’s way of expressing that something is wrong, even if she doesn't say it outright.
Helpers who skip rest days or don’t connect with friends may be struggling with isolation or fear of leaving the home, possibly due to personal or employer-related issues.
Dramatic changes in weight or eating patterns can be signs of emotional distress, homesickness, or even depression.
Helpers might mention financial troubles, sick family members, or visa issues—these worries can weigh heavily on them and impact their mental state.
Once you identify signs of struggle, it’s important to respond with care and appropriate action. Here are some practical ways you can support your helper:
Ask her gently how she’s feeling and if there’s anything troubling her. Create a safe space where she can speak without fear of judgment or repercussions.
Ensure she has a full, uninterrupted rest day every week and respect her private time. Rest and social connection are essential for mental well-being.
Allow your helper to build friendships and socialise with fellow domestic workers. Having a support network can be emotionally stabilising.
If your helper appears unwell, take her to a doctor. If emotional or psychological issues are suspected, consider reaching out to NGOs such as HealthServe or HOME Singapore, which offer mental health support to migrant workers.
If financial pressure is part of her stress, you might offer support in managing remittances or suggest resources for financial literacy. It's another practical way to care for domestic workers.
A simple thank-you note, small celebration on her birthday, or acknowledgment of a job well done can uplift her spirits significantly.
If signs of mental distress persist or escalate—such as persistent sadness, talk of self-harm, or refusal to eat—it’s important to act quickly. Contact a professional counsellor or engage with a local support organisation. Your helper’s safety and well-being should always come first.
Your domestic helper plays a vital role in your home, often working behind the scenes to keep everything running smoothly. Recognising the signs of struggle and offering timely support is not just the kind thing to do—it’s the right thing.
By showing empathy, respect, and proactive care, you contribute to a more compassionate society and a happier home.
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